01 · Set the direction
Start with strategy and planning. Decide the organisation’s priorities, then work out the workforce and HR capability needed to deliver them.
People · Capability · Impact
The HR Delivery Frameworks
One connected model for your whole organisation. Strategy sets the direction, five pillars turn it into everyday practice, and HR service and analytics keep improvement moving.
Download Framework Directory7connected areas
29frameworks
How this connects
Different parts. A shared direction.
The building shows how the frameworks depend on one another. It is a connected system, so you can start with your most pressing need and follow the links to the areas that influence it.
02–06 · Put it into practice
The five pillars work together: attract and retain people, organise work, develop talent, create a healthy culture, and enable and reward performance.
07 · Learn and improve
HR services support delivery. Feedback, analytics and thoughtful use of AI help you understand progress and refine the next set of priorities.
For example: preparing future leaders
Workforce planning identifies the future need. Capability assessment highlights gaps. Leadership development, coaching and succession planning build readiness. Engagement and performance evidence help you see whether the approach is working.
The framework collection
Find the right place to start.
Open an area to explore its frameworks. All 29 frameworks are ready to view, with a full overview and a matching one-page PDF.
29 frameworks
01Strategy and Planning
3 frameworks
How this connects The roof gives every pillar a shared direction. Workforce and HR capability plans turn that direction into practical priorities.
HR Strategy Framework
Connect business goals with people priorities, HR initiatives and clear measures of progress.
Explore framework: HR Strategy FrameworkWorkforce Planning Framework
Plan the roles, skills and capacity needed as the organisation changes.
Explore framework: Workforce Planning FrameworkHR Department Provision and Capability Framework
Clarify what HR needs to provide and the capabilities required to deliver it well.
Explore framework: HR Department Provision and Capability Framework02Attraction and Retention
4 frameworks
How this connects Workforce plans guide who you attract. Development, culture, wellbeing and reward help make the promise a reality.
Value Proposition Framework
Align what you promise employees with what they experience at work.
Explore framework: Value Proposition FrameworkTalent Attraction Framework
Focus attraction efforts on the people and capabilities your organisation needs.
Explore framework: Talent Attraction FrameworkOnboarding and Induction Framework
Help new colleagues settle in, understand their role and build the relationships and confidence they need to contribute.
Explore framework: Onboarding and Induction FrameworkRetention Strategy Framework
Understand why people stay or leave and focus action where it will help most.
Explore framework: Retention Strategy Framework03Organisation Design and Change Management
6 frameworks
How this connects Diagnosis shows what needs attention. Design, capability and change frameworks help the organisation respond to its strategy.
OD Diagnostic Framework
Explore eight organisational dimensions and 74 diagnostic statements to turn evidence into focused action.
Explore framework: OD Diagnostic FrameworkCapability Assessment Framework
Use clear expectations and consistent evidence to identify strengths and development needs.
Explore framework: Capability Assessment FrameworkChange Management Framework
Help people understand change, prepare for it and put new ways of working into practice.
Explore framework: Change Management FrameworkOrganisational Design Framework
Align structure, roles, decisions and workflows with what the organisation needs to achieve.
Explore framework: Organisational Design FrameworkCompetency and Capabilities Framework
Make the behaviours, skills and capabilities needed for effective work clear.
Explore framework: Competency and Capabilities FrameworkJob Evaluation Framework
Support consistent decisions about the responsibilities, demands and value of different roles.
Explore framework: Job Evaluation Framework04Talent Development
7 frameworks
How this connects Capability evidence guides learning. Individual, leadership and team development connect with career paths, coaching and succession.
Training Needs Analysis Framework
Identify learning needs and prioritise development that supports real work.
Explore framework: Training Needs Analysis FrameworkIndividual Contributor Development Framework
Use Standards, Support and Self-Management to build effective everyday contribution through nine competencies.
Explore framework: Individual Contributor Development FrameworkLeadership Development Framework
Bring Direction, Development and Delivery to life through the 3D9C model and its nine leadership competencies.
Explore framework: Leadership Development FrameworkTeam Development Framework
Explore seven connected practices, workstyles and team contribution to strengthen how people work together.
Explore framework: Team Development FrameworkCareer Planning and Career Paths Framework
Make career options visible and turn aspirations into practical development steps.
Explore framework: Career Planning and Career Paths FrameworkCoaching and Mentoring Framework
Support growth through purposeful conversations, guidance and shared learning.
Explore framework: Coaching and Mentoring FrameworkSuccession Planning Framework
Prepare people for critical roles and focus development on future readiness.
Explore framework: Succession Planning Framework05Engagement, Wellbeing and Culture
4 frameworks
How this connects Employee feedback helps explain retention and performance. Culture shapes how strategy, leadership and daily work are experienced.
Organisational Engagement Framework
Understand engagement outcomes and their drivers, then turn employee feedback into accountable action.
Explore framework: Organisational Engagement FrameworkOrganisational Wellbeing Framework
Connect ten wellbeing areas and six strategic enablers with practical, prevention-led action.
Explore framework: Organisational Wellbeing FrameworkStaff Satisfaction Framework
Understand employees’ experience and focus improvements on the issues that matter to them.
Explore framework: Staff Satisfaction Framework3E Culture Framework
Explore Environment, Expectations and Execution through 12 diagnostic dimensions and practical action planning.
Explore framework: 3E Culture Framework06Performance Management and Reward
2 frameworks
How this connects Strategy shapes goals. Development helps people achieve them, while fair feedback and reward reinforce the desired culture.
Performance Management Framework
Connect meaningful goals, regular feedback, fair evaluation and development.
Explore framework: Performance Management FrameworkCompensation and Reward Framework
Connect pay, recognition and reward with contribution and organisational priorities.
Explore framework: Compensation and Reward Framework07HR Service and Analytics
3 frameworks
How this connects Service feedback and analytics show what is working across the whole model. Those insights feed back into strategy and the next priorities.
HR Service End User Feedback Framework
Use the experience of HR service users to identify where service can improve.
Explore framework: HR Service End User Feedback FrameworkHR Analytics Framework
Turn people and service data into useful insights for decisions and improvement.
Explore framework: HR Analytics FrameworkHR AI Framework
Consider where AI can support HR work, with clear purpose and human judgement.
Explore framework: HR AI FrameworkBuild the right approach for your organisation.
We can help you connect the relevant frameworks around your priorities and turn the model into practical work.